Privacy Policy
Effective Date: 20 June,2025
1. Introduction
401 Islington Medical Centre (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us by our patients, website visitors, and members of our community.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information through our website and healthcare services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information including:
-
Name
-
Email address
-
Telephone number
-
Mailing address
-
Appointment requests
-
Information submitted through contact forms
-
Website usage information
-
IP address and browser information
When receiving healthcare services, additional personal health information may be collected in accordance with applicable healthcare privacy legislation.
3. How We Use Your Information
We may use your information to:
-
Schedule and manage appointments
-
Respond to inquiries and requests
-
Provide healthcare services
-
Improve patient experience
-
Communicate important clinic information
-
Maintain website security
-
Comply with legal and regulatory obligations
4. Personal Health Information
Personal health information is collected, used, stored, and disclosed only as permitted by applicable privacy laws, including Ontario’s Personal Health Information Protection Act (PHIPA).
We take reasonable steps to ensure personal health information remains confidential, secure, and accessible only to authorized personnel.
5. Website Analytics and Cookies
Our website may use cookies and similar technologies to:
-
Improve website functionality
-
Analyze website traffic
-
Enhance user experience
-
Monitor website performance
Users may adjust browser settings to manage cookie preferences.
6. Information Sharing
We do not sell, rent, or trade personal information.
Information may be disclosed only when:
-
Required by law
-
Authorized by the individual
-
Necessary to provide healthcare services
-
Required to protect patient safety
-
Shared with healthcare professionals involved in patient care as permitted by law
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect all information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party sites they visit.
9. Access and Correction
Individuals may request access to their personal information and may request corrections where appropriate, subject to applicable legal requirements.
Requests should be submitted using the contact information below.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
401 Islington Medical Centre
Address: 2257 Islington Avenue, Etobicoke, ON, M9W 3W6, Canada
Phone: +1 (416) 746-0401
Email:[email protected]
Website:www.islington401medical.ca
Last Updated: 20 June,2025